Corporate image audit: what your customers really think
Your company’s corporate image is more than marketing materials or a TV advertisement: your corporate image is how your business is perceived by your customer. How do you take care of them? How do treat your employees? What is your business’s communication style? What are your offices like?
As corporate image consultants we’ll carry out a corporate image audit and report which includes:
- Office building from the outside – is it easy to find, parking, staff cars, image, signage
- Reception area – receptionists telephone manner, refreshments offered, promotional material on display, cloakrooms
- Office area - staff appearance, impressions of key people, voicemail messages, desk image, general atmosphere
- Other – websites, marketing materials, customer experience
Following the corporate image audit we are happy to work with you to improve your corporate image. For more information please contact us.